Privacy policy

At Home Of Movement, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, store, and protect your data when you interact with our studio, whether in-person or through our online classes.

By using our services, including booking in-person or online classes, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information when you interact with us, including when you register for classes, make payments, or communicate with our team. The types of information we may collect include:

  • Personal Identification Information: Name, email address, phone number, address

  • Health and Medical Information: Any medical conditions, injuries, or health-related information you voluntarily provide (especially important for tailoring Pilates classes)

  • Payment Information: Credit card details, billing address, and payment history for bookings and purchases

  • Usage Data: Information about how you access and use our website, mobile app, or online class platform, including IP addresses, browser types, and access times

  • Photos/Videos: If you attend any events, classes, or participate in video recordings for promotional purposes, we may collect images and videos

2. How We Use Your Information

We use the information we collect for several purposes, including but not limited to:

  • Providing Services: To schedule, process payments for, and deliver in-person or online Pilates classes

  • Health and Safety: To ensure your safety and adjust your classes to any medical conditions or injuries you disclose

  • Communications: To send important updates, reminders, and promotional materials related to our services

  • Improvement of Services: To analyze usage data to enhance the quality of our classes and customer experience

  • Payment Processing: To process payments securely through our payment providers

3. Sharing Your Information

We may share your personal information in the following situations:

  • With Service Providers: We may share information with third-party service providers who assist with payment processing, class scheduling, website hosting, and email communication. These providers are required to keep your data confidential and use it only for the services they provide.

  • Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to court orders or government requests.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred.

We do not sell your personal information to third parties.

4. Security of Your Information

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, please be aware that no data transmission over the internet is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. Once your data is no longer needed, we will securely dispose of or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access and Correction: You can request access to your personal information and ask us to correct any inaccuracies.

  • Deletion: You may request that we delete your personal information, subject to certain exceptions.

  • Opting Out of Marketing: You can opt out of receiving marketing emails or communications by following the unsubscribe instructions in the email or by contacting us directly.

  • Data Portability: You may request a copy of your personal information in a commonly used format.

To exercise any of these rights, please contact us using the details below.

7. Children’s Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. If we make significant changes, we will notify you by email or through a notice on our website. We encourage you to periodically review this policy to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us: info@homeofmovement.com.au